Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Nichols

Texas City,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

Server

Pluckers
Webster, TX
03.2024 - 04.2024
  • Checked food before serving it to customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Deli Associate

Bucees
Texas City, TX
06.2023 - 03.2024
  • Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
  • Ensured that all food items were stored at appropriate temperatures according to health code standards.
  • Greeted customers, provided excellent customer service, and answered questions regarding deli products.
  • Checked expiration dates on packaged goods before placing them on display.
  • Maintained clean and organized workspace for optimal efficiency.
  • Prepared and served food according to established guidelines and recipes.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Directed patrons to restrooms and other amenities within facility.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Assisted customers with selecting products from the deli case or menu board.
  • Rotated product on shelves to ensure freshness.
  • Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
  • Assisted in ordering supplies needed to maintain adequate inventory levels.
  • Rotated product on shelves to ensure freshness and quality standards were met.
  • Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
  • Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
  • Organized storage areas to maximize efficiency while keeping products safe from contamination.
  • Cleaned work areas regularly to maintain hygiene standards established by the company.
  • Adhered to company policies and procedures related to food handling processes.
  • Maintained high level of professionalism while interacting with customers and coworkers alike.
  • Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.

Lifeguard

Moody Gardens Inc
Galveston, TX
03.2023 - 06.2023
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Enforced all safety regulations and posted rules for patrons.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Responded quickly to medical emergencies in the pool area.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Inspected rescue tubes and buoys regularly to ensure they are in good condition.
  • Performed emergency rescues when necessary.
  • Monitored swimmers to ensure safety in the pool area.
  • Communicated regularly with supervisors regarding any issues that arose during shifts.
  • Watched over swimmers to respond quickly to distress situations.
  • Cautioned swimmers regarding unsafe practices and safety hazards.

Education

High School Diploma -

Texas Connections Academy At Houston
Houston, TX
06-2023

Skills

  • Order Management
  • Beverage Preparation
  • Food Delivery
  • Table Bussing
  • Food inspection
  • Safe Food Handling
  • Guest Engagement
  • Supply Restocking
  • Food Running
  • Table Setting
  • Dish preparation
  • Order Accuracy
  • Quality Control
  • Guest Relations Management
  • Relationship Management
  • Food safety understanding
  • Service prioritization
  • Point of Sale (POS) system operations
  • Cash Handling
  • Menu Memorization
  • Food station setup
  • Professional Appearance
  • Menu knowledge
  • Positive and professional
  • Strong Work Ethic
  • Performance Improvement

Timeline

Server

Pluckers
03.2024 - 04.2024

Deli Associate

Bucees
06.2023 - 03.2024

Lifeguard

Moody Gardens Inc
03.2023 - 06.2023

High School Diploma -

Texas Connections Academy At Houston

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Sophia Nichols