- Hiking
- Stand-up Paddleboarding (SUP)
- Scuba Diving
- Knitting and Crocheting
Sophia Olivarez
Manorville,NY
Summary
Sales professional known for maintaining high standards and delivering results. Extensive experience in fostering team collaboration and adapting to dynamic retail environments. Reliable and flexible, skilled in inventory management and customer engagement. Recognized for strong leadership and problem-solving abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Lead Keyholder
Ann Taylor Factory
04.2022 - Current
- Trained and mentored new staff on operational procedures and customer service standards.
- Led team in achieving sales targets through effective customer engagement and product knowledge.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Improved customer service by projecting friendly and knowledgeable attitude.
Intern
Hampton Dive Center
05.2023 - 09.2023
- Collaborated with team members to streamline processes, improving workflow efficiency.
- Assisted certified divers with equipment setup, safety checks, and post-dive maintenance
- Supported dive operations by preparing tanks, regulators, wetsuits, and safety gear
Sales Associate
Acropostale
11.2015 - 03.2020
- Collaborated with team members to enhance customer service experiences.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted customers in product selection and provided recommendations.
Education
Bachelor of Science - Biology
Stony Brook University
Stony Brook, NY12.2025
Skills
- Team management
- Strong leadership
- Customer service
- Store operations
- Rescue diving techniques
- Dive planning skills
- Marine life identification
Certification
- EFR- CPR/First Aid/Care for Children with AED
- Rescue Diver
- Emergency Oxygen Provider
- DSI Open Water Scuba Diver
- Adventure Diver
- Advanced Open Water Diver
Interests
Timeline
Intern
Hampton Dive Center
05.2023 - 09.2023
Sales Lead Keyholder
Ann Taylor Factory
04.2022 - Current
Sales Associate
Acropostale
11.2015 - 03.2020
Bachelor of Science - Biology
Stony Brook University