Dedicated Business professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
years of professional experience
Work History
El Traditional Mexican Restaurant And Cantina
Glenview, IL
Restaurant Manager
10.2019 - Current
Job overview
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Reconciled cash and credit card transactions to maintain accurate records.
Next Level Fitness And Nutrition
Prospect Heights, IL
Business Owner
01.2007 - 08.2019
Job overview
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Capitalized on social media platforms to increase market awareness and recruit sales agents.
Optimized team hiring, training and performance.
Reconciled daily sales, returns and financial reports in QuickBooks.
<ul><li>Hookah lounge/ Japanese steakhouse</li><li>Greeting Customers with waters as soon as they are seated</li><li>Expert knowledge of food and drink menus as well as a readily available flavor profile for our hookahs and cigars</li><li>Often giving information on the origin of the food itself as well as the flavor profiles</li><li>Breaking down the menu each section due to many being unfamiliar with the language barrier what certain items are or mean</li><li>Being attentive to not only the drinks for more rounds but also coals on hookahs</li><li>Many times taking tables at opposite ends of the restaurant due to hookah lounge being separate</li><li>Multitasking the needs of all areas in the restaurant including side work and team help for birthday celebrations or help in general</li></ul> at Serenity<ul><li>Hookah lounge/ Japanese steakhouse</li><li>Greeting Customers with waters as soon as they are seated</li><li>Expert knowledge of food and drink menus as well as a readily available flavor profile for our hookahs and cigars</li><li>Often giving information on the origin of the food itself as well as the flavor profiles</li><li>Breaking down the menu each section due to many being unfamiliar with the language barrier what certain items are or mean</li><li>Being attentive to not only the drinks for more rounds but also coals on hookahs</li><li>Many times taking tables at opposite ends of the restaurant due to hookah lounge being separate</li><li>Multitasking the needs of all areas in the restaurant including side work and team help for birthday celebrations or help in general</li></ul> at Serenity