Sophia Perez
Miami,FL
Summary
A highly motivated, coachable individual seeking to secure employment at a reputable company, where I can utilize my skills and knowledge to gain experience in an office environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Office Clerk- Personal Injury Dept.
Law Offices of Alex Hanna
11.2023 - 05.2024
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled incoming business and client requests for information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported staff on special assignments and ad hoc projects.
Receptionist
A-Plus Research
01.2021 - 07.2023
- Supervised and evaluated forms in great detail received from clinical notes
- Created and updated physical records and files to maintain current and accurate client information and data
- Maintained 100% confidentiality of all communications and documentation according to company policy
- Acted as liaison between companies, doctors, and agency customers to ensure accurate scheduling and patient information
- Answered and screened high-volume telephone calls daily while taking messages with a high degree of accuracy
Education
Associate of Arts -
Miami-Dade College
Miami03.2026
Skills
- Bilingual (English & Spanish)
- Fluent
- Microsoft (Word, PowerPoint, Excel)
- Google Suite
- Customer Service
- Hospitality
Data Entry
- Scheduling appointments
- Filing systems
- Problem-Solving
- Organizational Skills
- Telephone reception
- Database entry
- Information Verification
- Administrative Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Software
Microsoft Office
Google Suite
Timeline
Office Clerk- Personal Injury Dept.
Law Offices of Alex Hanna
11.2023 - 05.2024
Receptionist
A-Plus Research
01.2021 - 07.2023
Associate of Arts -
Miami-Dade College
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