Sophia Platunova
Austin,TX
Summary
Developed strong customer service and multitasking skills in high-paced environments. I can demonstrate ability to manage multiple responsibilities while maintaining positive and professional attitude. I'm currently seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Cheesecake Factory
01.2024 - 09.2024
- I greeted new guests, discussed specials, and took drink orders.
- I uplifted the guest experience by anticipating their needs proactively throughout their visit.
- I worked with POS system to place orders, manage bills, and handle complimentary items.
- I handled customer complaints professionally, resolving issues promptly.
Daycare Assistant
Russian Cultural Center
10.2022 - 12.2023
- I taught children to organize toys, wash hands, and share.
- I sanitized dishes, tabletops, toys, and frequently touched up surfaces to prevent spreading of germs.
- I provided lunchtime assistance to monitor children, and assist with serving food.
- I provided support during naptime routines, ensuring a peaceful environment for restful sleep.
Busser
Jack Allens Kitchen
12.2021 - 08.2022
- I reset and cleaned tables quickly to prepare for new guests.
- I collected trash, wiped up spills, and removed trays to maintain fresh and clean areas.
- I worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity.
- I completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
Excel High School
05.2024
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Cash Handling
- Guest Engagement
- Safe Food Handling
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- First Aid Certification - American Red Cross.
Languages
English
Native or Bilingual
Spanish
Professional Working
Russian
Native or Bilingual
Timeline
Server
The Cheesecake Factory
01.2024 - 09.2024
Daycare Assistant
Russian Cultural Center
10.2022 - 12.2023
Busser
Jack Allens Kitchen
12.2021 - 08.2022
High School Diploma -
Excel High School
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