Sophia Pool
Independent Contractor
ATLANTA,GA
7
years of professional experience
Reliable nanny and server with experience in childcare, customer service, and fast-paced daily support. Skilled in multitasking, service prioritization, and clear communication with families and guests. Known for maintaining safe environments, following routines, and delivering dependable care and efficient service.
Work History
Private Nanny
3 Months- Supported attentive childcare while maintaining safe, structured daily routines.
- Prepared meals and snacks to match family preferences and dietary needs.
- Assisted with homework, reading, and age-appropriate learning activities.
- Prepared meals and snacks aligned with family preferences and dietary needs.
- Coordinated nap schedules, hygiene routines, and bedtime preparations.
- Communicated clearly with parents regarding behavior, needs, and daily updates.
Babysitter
5 Years 4 Months- Supervised children's daily activities, maintaining safe and a structured environment.
- Organized age-appropriate games, crafts, and educational activities.
- Assisted with homework, reading practice, and after-school responsibilities.
- Prepared meals and snacks according to family routines and dietary needs.
- Managed bedtime routines, including bathing, dressing, and settling children.
- Communicated updates to parents regarding behavior, meals, and schedule changes.
Server
5 Months- Greeted guests and delivered friendly, efficient service in fast-paced food environment.
- Took accurate food and beverage orders while confirming customer preferences and modifications.
- Operated POS system to process transactions and support smooth checkout flow.
- Prepared smoothies, wraps, and sandwiches according to recipe and quality standards.
- Maintained clean, organized dining and prep areas to support food safety compliance.
- Restocked ingredients, cups, and supplies to keep service line running efficiently.
- Resolved customer concerns promptly and escalated issues when needed.
- Collaborated with team members to complete opening, closing, and shift transition tasks.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
3 Months- Cleared tables quickly to maintain smooth dining room turnover
- Reset place settings and sanitized surfaces between guest visits
- Refilled water, condiments, and service items to support servers
- Communicated table status with servers to coordinate timely seating
- Greeted guests promptly and managed seating flow to support smooth front-of-house operations.
- Presented menus, described specials, and answered menu questions with accurate service information.
- Coordinated with servers and kitchen staff to deliver timely food and beverage service.
- Handled reservation lists and wait times while maintaining organized guest records.
- Resolved guest concerns professionally to preserve positive dining experiences.
Education
Bachelor of Science - Psychology
Skills
Customer service
Guest engagement
Task prioritization
Relationship building
Infant care experience
Schedule management
Childcare management
Supply restocking
Childcare management
Timeline
Private Nanny
Independent Contractor
06.2026 - 09.2026Read More
Server
Tropical Smoothie
11.2023 - 04.2024Read More
Server
Latitude 38
06.2021 - 09.2021Read More
Babysitter
Care.com Inc
01.2020 - 05.2025Read More
Drexel University
Bachelor of Science from Psychology
Read More