Sophia Ramirez
Summary
Dedicated Mental Health Technician with expertise in trauma-informed care and therapeutic group facilitation. Committed to utilizing problem-solving skills to provide educational support and coping strategies, ensure a safe and nurturing environment for clients, and to foster an environment of clear and open communication amongst team members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Brattleboro Retreat
Brattleboro
11.2024 - Current
- Has specialized crisis de-escalation training
- Supported patients in daily living activities and personal care to promote independence and well-being.
- Ensured safety and stability for individuals in crisis through vigilant environment management.
- Collaborated with multidisciplinary teams to create effective care plans.
- Educated patients on coping strategies and available mental health resources.
- Established trusting relationships with clients through empathy and understanding.
- Led team operations as shift lead, coordinating activities to enhance patient care and support.
Lead Hostess/Server
Jane Li
Ocala
08.2022 - 05.2023
- Greeted and welcomed guests to create a memorable first impression.
- Coordinated with servers to ensure timely service for all tables.
- Trained new host staff on procedures and customer service standards to enhance guest experience.
- Oversaw reservation management using restaurant software systems.
- Assisted other departments during peak hours to maintain smooth operations.
CrossFit Coach
Isabell Reynolds
Ocala
01.2020 - 03.2020
- Developed personalized fitness plans addressing individual client goals and abilities, enhancing overall client satisfaction.
- Led group classes focused on strength and conditioning, fostering client engagement and skill development.
- Demonstrated proper exercise techniques, ensuring safety and effectiveness.
- Supported clients in goal setting and progress tracking for optimal results.
- Fostered a supportive community atmosphere, encouraging member interaction and retention.
Education
High School Diploma -
Colegio Bilingual Espiritu Santo
Ocala, FL05-2022
Skills
- Stress reduction techniques
- Crisis intervention
- De-escalation strategies
- Treatment Planning
- Problem-solving
- Trauma-informed care
- Group therapy facilitation
- Behavior management
Languages
Spanish
Native/ Bilingual
Certification
- CPR
- CPI
Timeline
Mental Health Technician
Brattleboro Retreat
11.2024 - Current
Lead Hostess/Server
Jane Li
08.2022 - 05.2023
CrossFit Coach
Isabell Reynolds
01.2020 - 03.2020
High School Diploma -
Colegio Bilingual Espiritu Santo