Sophia Raynal
Portland,OR
Summary
Highly engaged and dedicated individual with a strong background in customer service and food handling. Proven ability to enhance customer satisfaction through exceptional service and effective multitasking. Experienced in food service environments, in both back and front of house. Skilled in maintaining friendly, calm demeanor ensuring a safe and inviting environment for all patrons.
Overview
4
4
years of professional experience
Work History
Nanny
Private Family Client
Portland, OR
05.2022 - Current
- Provided attentive care and supervision for children, ensuring safety and well-being throughout daily activities.
- Developed engaging educational activities to promote cognitive and social development in children.
- Assisted with meal preparation, focusing on nutritious options aligned with dietary needs and preferences.
- Managed daily schedules, including school drop-offs, playdates, and extracurricular activities to enhance time management.
- Assisted with light housekeeping duties as well as running errands.
Baker
Heyday Pdx
Portland, OR
07.2024 - 10.2024
- Prepared a variety of baked goods, ensuring high quality and consistency in every batch.
- Operated commercial baking equipment, adhering to safety protocols and maintenance schedules.
- Managed inventory of ingredients, minimizing waste through efficient stock rotation practices.
- Collaborated with team members to streamline production processes and improve workflow efficiency.
- Monitored oven temperatures and baking times to maintain product integrity and quality control.
- Operated cash registers and processed payments accurately.
- Participated in local food fairs to promote bakery, resulting in increased foot traffic and sales.
Deli Clerk
New Seasons
Portland, OR
12.2021 - 05.2022
- Developed familiarity with various deli products to answer customer inquiries effectively.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
Deli Clerk
Ottos Sausage Kitchen
Portland, OR
08.2021 - 09.2021
- Assisted customers with deli selections and provided product recommendations.
- Operated slicing and food preparation equipment following safety guidelines.
- Maintained cleanliness of work area and ensured compliance with health regulations.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Education
Bachelor Of Early Childhood Care And Education - Psychology
Lewis And Clark
Portland, ORSkills
- Exceptional customer service
- Cash handling
- Cleanliness standards
- Safe food handling
- Allergy awareness
- Tableside etiquette
- Food sales and promotion
- Table setting knowledge
- Multitasking and organization
- Calm demeanor
Timeline
Baker
Heyday Pdx
07.2024 - 10.2024
Nanny
Private Family Client
05.2022 - Current
Deli Clerk
New Seasons
12.2021 - 05.2022
Deli Clerk
Ottos Sausage Kitchen
08.2021 - 09.2021
Bachelor Of Early Childhood Care And Education - Psychology
Lewis And Clark