Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Ryan

Portsmouth

Summary

I am a high-energy, people-focused professional who truly thrives on the art of connection!

With a background at another coffeehouse, I’ve mastered the balance of crafting the perfect espresso while building a warm, welcoming "third place" for every customer who walks through the door.

I’m a workflow enthusiast who loves the buzz of a fast-paced environment, always keeping things organized and clean while supporting my team with a positive, "can-do" spirit. For me, coffee is more than just a drink—it’s an opportunity to create a genuine moment of community.

I’m eager to bring my dedication to excellence, my interpersonal spark, and my passion for the industry to a team where I can continue to grow and make every interaction count!

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Burlington, VT
07.2024 - 01.2026
  • Prepared and served high-quality beverages following standardized recipes.
  • Maintained cleanliness and organization of workstations to ensure safety and efficiency.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Operated coffee-making equipment, ensuring optimal performance and adherence to safety protocols.
  • Collaborated with team members to optimize workflow during peak service hours.

Program Assistant

University of Vermont
Burlington, VT
08.2025 - Current
  • Assisted in developing promotional materials to enhance program visibility and engagement.
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Developed social media content, growing team's online presence and fan engagement.
  • Improved customer engagement through targeted social media strategies and content creation.

Food Service Worker

Chick-fil-A
Rogers, AR
08.2023 - 01.2024
  • Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
  • Operated kitchen equipment efficiently, maintaining safety and cleanliness standards.
  • Assisted team members with food preparation, enhancing overall workflow and productivity.
  • Maintained inventory levels, coordinating restocking of supplies to minimize shortages.

Lifeguard

City of Rogers, AR
Rogers, AR
05.2022 - 07.2024
  • Responded promptly to emergency situations, executing life-saving techniques as needed.
  • Coordinated rescue efforts during emergencies, effectively collaborating with local emergency services.
  • Maintained accurate records of incidents, staff schedules, and facility usage for management review.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Rogers High School
Rogers, AR

Bachelor of Science - Animal Science

Univerisity of Vermont
Burlington, VT
05-2029

Skills

  • Friendly and outgoing (I am such a people person! I love connecting with others!)
  • Attention to detail
  • Team player
  • Exceptional customer service
  • Time management
  • Espresso machine operation
  • POS systems

Timeline

Program Assistant

University of Vermont
08.2025 - Current

Barista

Starbucks
07.2024 - 01.2026

Food Service Worker

Chick-fil-A
08.2023 - 01.2024

Lifeguard

City of Rogers, AR
05.2022 - 07.2024

High School Diploma -

Rogers High School

Bachelor of Science - Animal Science

Univerisity of Vermont