Compassionate caregiver with extensive experience at Grace Care Service LLC, excelling in patient care and meal preparation. Proven ability to enhance client independence through personalized care plans and effective communication. Skilled in vital signs monitoring and fostering a supportive environment, ensuring optimal health outcomes and emotional well-being for clients.
Overview
19
19
years of professional experience
Work History
Hha
Grace Care Service Llc
07.2022 - Current
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Followed nutritional plans to prepare optimal meals.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Developed individual care plans for clients based on specific needs.
Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
Monitored changes in clients' conditions to report concerns to supervisor.
Transported clients for medical and personal outings.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Provided direct personal care and administrative services to clients.
Communicated regularly with clients' families to provide updates on health and wellbeing.p
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
Customer Representative
Results Cx
10.2021 - 06.2022
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
Handled high call volumes efficiently without sacrificing quality of interaction or resolution success rate.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Collected customer information and analyzed customer needs to recommend potential products or services.
Managed difficult customer interactions calmly and effectively, reducing escalation levels and maintaining company reputation.
Stock Associate, Cashier
Ross Dress For Less Stores
04.2018 - 11.2020
Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Maintained effective team member communication.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Assisted customers by finding items quickly to boost store satisfaction rates.
Answered customer questions and provided detailed product information.
Child Caregiver
New Beginnings Title Company, LLC
06.2006 - 06.2009
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Ensured child safety through diligent supervision and adherence to established protocols.
Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
Taught children to organize toys, wash hands, and share by leading by example.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Enforced rules and managed behavior through developmentally appropriate discipline.
Collaborated with parents to develop individualized care plans addressing specific needs of their children.
Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
Established daily routines to provide structure and predictability for children under care.
Assisted with homework completion, reinforcing subject matter comprehension and academic success.
Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
Improved communication skills by engaging children in age-appropriate conversations and active listening.
Enhanced children's social skills by organizing group activities and promoting teamwork.
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Sr. Sourcing Specialist (RETIRED) at DISNEY CRUISE LINE – Purchasing & LogisticsSr. Sourcing Specialist (RETIRED) at DISNEY CRUISE LINE – Purchasing & Logistics