Sophia Signorino
Grosse Pointe Park
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
CVS
Grosse Pointe, MI
08.2022 - Current
- Supervised daily operations to ensure optimal workflow and efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Worked flexible schedule and extra shifts to meet business needs.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Hostess
Red Crown
Grosse Pointe, MI
08.2021 - 01.2022
- Welcomed and seated guests, ensuring timely service and optimal dining experience.
- Managed reservation system to streamline guest flow and maximize table turnover.
- Collaborated with kitchen and waitstaff to communicate guest needs efficiently.
- Resolved guest inquiries and concerns promptly to enhance satisfaction levels.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Bachelor of Science - Nursing
Wayne State University
Detroit, MI05.2028
Skills
- Team collaboration and leadership
- Strong multitasking
- Employee training & staff management
- Safe food handling
- Restaurant operations
- Customer service expertise
Certification
- Adult and Pediatric First Aid certified by the American Heart Association
- Adult and Pediatric CPR certified by the American Heart Association
- Adult and Pediatric AED certified by the American Heart Association
Timeline
Shift Supervisor
CVS
08.2022 - Current
Hostess
Red Crown
08.2021 - 01.2022
Bachelor of Science - Nursing
Wayne State University