Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
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Sophia Sims

Kahului,HI

Summary

Dedicated hospitality professional with extensive experience in high-volume resorts, cafés, and restaurants. Known for exceptional customer service, strong communication skills, and consistent punctuality. A reliable team player who thrives in collaborative environments while also excelling independently. Passionate about creating positive guest experiences, maintaining high standards, and contributing to smooth, efficient operations.

Overview

8
8
years of professional experience

Work History

Barista

Lava Java
Kihei, HI
08.2025 - 10.2025
  • Prepared espresso and coffee beverages
  • Delivered efficient service during peak hours

AM Lead / Barista / Bartender

The Garden
Kailua, HI
12.2024 - 04.2025
  • Oversaw opening operations and daily service flow
  • Managed inventory and supply levels
  • Created employee schedules and assisted with hiring
  • Crafted specialty beverages and cocktails
  • Produced social media content to support brand growth

Bell Person

Hilton Hawaiian Village
Honolulu, HI
11.2024 - 04.2024
  • Provided professional guest services at a luxury resort
  • Assisted guests with luggage and directions
  • Maintained efficiency and courtesy in a fast-paced environment

Server / Cocktail Waitress / Barista

Turtle Bay Resort
Kahuku, HI
04.2018 - 07.2023
  • Delivered high-quality food and beverage service
  • Adapted across multiple service roles
  • Built strong guest rapport and maintained service standards

Education

Kentlake
Kent, WA

Skills

  • Product upselling
  • Multitasking and organization
  • Positive and professional
  • Adaptive and creative

Cover Letter

Dear Hiring Manager, I am excited to submit my application and express my interest in joining your team. With several years of experience in hospitality and customer service, I bring strong communication skills, professionalism, and a genuine passion for creating memorable guest experiences. I am known for my punctuality, reliability, and ability to work effectively both as part of a team and independently. My background includes barista service, bartending, leadership support, inventory management, and scheduling, all of which have strengthened my adaptability and attention to detail. I take pride in striving for excellence in every role I take on and consistently aim to exceed expectations.

Timeline

Barista

Lava Java
08.2025 - 10.2025

AM Lead / Barista / Bartender

The Garden
12.2024 - 04.2025

Bell Person

Hilton Hawaiian Village
11.2024 - 04.2024

Server / Cocktail Waitress / Barista

Turtle Bay Resort
04.2018 - 07.2023

Kentlake
Sophia Sims