Sophia Spolyar
Salt Lake City,UT
Summary
Dedicated professional with exceptional customer service skills, known for effective communication and guest engagement. Committed to creating positive experiences while maintaining high standards of team performance and organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Hook & Reel Seafood
Layton, UT
08.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in menu navigation and food recommendations for guests.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained cleanliness and organization of dining area and tables.
Server
Hook & Reel Seafood
Sterling Heights, MI
01.2025 - 07.2025
- Processed payments accurately using point-of-sale system.
- Adapted quickly to changing customer needs and high-volume service demands.
- Trained new staff on restaurant policies and procedures effectively.
- Contributed to a positive team atmosphere through effective communication skills.
Youth Counselor
Benchmark Behavioral Health Systems
Woods Cross, UT
11.2022 - 08.2023
- Facilitated group therapy sessions to promote emotional and social development among youth.
- Developed individualized treatment plans in collaboration with multidisciplinary teams.
- Monitored and documented behavioral progress, adjusting strategies as necessary.
- Provided crisis intervention support, ensuring safety and well-being of clients during emergencies.
Residential House Cleaner
Dana Mills Cleaning Services
Park City, UT
09.2021 - 10.2022
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized eco-friendly cleaning products to promote health and safety in client homes.
- Managed time efficiently to meet tight cleaning schedules without compromising quality.
- Trained new team members on effective cleaning techniques and company protocols.
Education
Behavioral Science
Macomb Community College
Warren, MI12-2026
High School Diploma -
Lake Orion High School
Lake Orion, MI03-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
Basic Life Support by the American Red Cross
Timeline
Server
Hook & Reel Seafood
08.2025 - Current
Server
Hook & Reel Seafood
01.2025 - 07.2025
Youth Counselor
Benchmark Behavioral Health Systems
11.2022 - 08.2023
Residential House Cleaner
Dana Mills Cleaning Services
09.2021 - 10.2022
Behavioral Science
Macomb Community College
High School Diploma -
Lake Orion High School