Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Sophia Stigall

Palmer,AK

Summary

Goal-focused Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals. Organized and detail-oriented with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Overview

14
14
years of professional experience

Work History

Personal Shopper

Instacart
Wasilla, AK
10.2021 - 02.2023
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Suggested comparable products to replace out-of-stock items.

Sous Chef

Patron's Kitchen
Kenai, AK
10.2022 - 12.2022
  • Created a positive work environment by encouraging teamwork among staff members.
  • Monitored inventory levels to ensure adequate supplies on hand.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Liaised closely with kitchen and front-of-house personnel.
  • Coordinated ordering, receiving, storage, and distribution of food items.
  • Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
  • Ensured food preparation and presentation met high standards of quality and sanitation.

Baker

MoMo's Bakery
Anchorage, AK
06.2022 - 07.2022
  • Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
  • Inspected all bakery products and removed any found to possess defects.
  • Created new recipes using available ingredients and for special occasions.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Wrapped items in plastic in preparation for display and to sell to customers.
  • Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.

Salmon Seiner

Oceana Kaylanni
Kodiak, AK
08.2021 - 09.2021
  • Maintained a safe work environment by adhering to safety policies and procedures.
  • Arranged for ship to be fueled, restocked with consumable supplies and repaired.
  • Operated winches, power blocks and hydraulic systems for hauling nets onboard vessels.
  • Oversaw ship operations during travel and kept watch for hazards.
  • Assisted in the loading and unloading of supplies aboard vessel.
  • Maintained peak performance in varying conditions and researched weather, wind, current and tide conditions to avoid and manage issues.
  • Followed marine regulations applicable to planned route locations.

Sous Chef

Bristol Bay Lodge
Aleknagik, AK
06.2021 - 08.2021
  • Created a positive work environment by encouraging teamwork among staff members.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Monitored inventory levels to ensure adequate supplies on hand.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Liaised closely with kitchen and front-of-house personnel.
  • Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
  • Adjusted recipes as needed to accommodate dietary restrictions or allergies.
  • Ensured food preparation and presentation met high standards of quality and sanitation.

Teller

Wells Fargo
Seward, AK
08.2019 - 07.2020
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Adhered to financial services security and audit procedures.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Continuously updated knowledge about banking products, services, policies and regulations.
  • Explained the features of various banking products available to customers.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Balanced cash drawers on a daily basis.
  • Directed specific questions to appropriate branch personnel.

Tree Company Forman

An Arboristic View LLC.
Sterling, AK
03.2009 - 06.2019
  • Inspected tools, materials, and equipment to ensure quality standards were met.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Checked project details to verify job site materials and equipment.
  • Assessed work area conditions for potential hazards or risks.
  • Created detailed reports on job progress and submitted them to management on time.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Ensured all workers adhered to company policies and procedures.

Dietary Aide

Central Peninsula Hospital
Soldotna, AK
11.2014 - 03.2016
  • Rotated inventory to reduce waste and optimize freshness.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Assisted with preparation of snacks and other light meals.
  • Cleaned and maintained dining room during and after each meal service.
  • Observed special diets prescribed by physicians or nutritionists.
  • Checked temperatures of hot food before serving it to patients and residents.

Education

Culinarian Certificate - Culinary Arts

Alaska Vocational Technical Center
Seward, AK
05-2021

High School Diploma -

KPBSD Connections Homeschool
Soldotna, AK
05-2014

Some College (No Degree) - Paramedicine

Kenai Peninsula College
Kenai, AK

Skills

  • Customer Relationship Management
  • Money Handling
  • Cash Counting
  • Customer Needs Assessment
  • Transaction Processing
  • Account Updating
  • SVT Proficiency
  • Money Orders

Affiliations

  • Baking
  • Cooking
  • Hiking
  • Kayaking
  • Fishing
  • Foraging

References

  • Trayl Wilson-Friend 1(620)504-2604
  • Michael Modrell- Friend 1(907)252-9143
  • Samantha Finch- Friend 1(907)599-0457

Can provde more references upon request

Timeline

Sous Chef

Patron's Kitchen
10.2022 - 12.2022

Baker

MoMo's Bakery
06.2022 - 07.2022

Personal Shopper

Instacart
10.2021 - 02.2023

Salmon Seiner

Oceana Kaylanni
08.2021 - 09.2021

Sous Chef

Bristol Bay Lodge
06.2021 - 08.2021

Teller

Wells Fargo
08.2019 - 07.2020

Dietary Aide

Central Peninsula Hospital
11.2014 - 03.2016

Tree Company Forman

An Arboristic View LLC.
03.2009 - 06.2019

Culinarian Certificate - Culinary Arts

Alaska Vocational Technical Center

High School Diploma -

KPBSD Connections Homeschool

Some College (No Degree) - Paramedicine

Kenai Peninsula College

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Sophia Stigall