Sophia Thomas
A Better Way Realty
1
Certification
3
years of professional experience
I am a detail-oriented and customer-focused professional with experience providing administrative support, coordinating schedules, and managing confidential documentation in a fast-paced environment. I possess strong organizational skills, effective communication, and a commitment to delivering exceptional service. I'm eager to contribute to the Sports & Orthopedics team by supporting daily operations and creating a positive patient experience.
Work History
Real Estate Agent
1 Year 3 Months- Conducted property showings, providing clients with comprehensive information on features and market trends.
- Negotiated, facilitated, and managed real estate transactions.
- Assisted buyers in navigating financing options, enhancing their purchasing experience.
- Achieved high customer satisfaction rate by providing personalized service and responding promptly to inquiries.
- Utilized CRM software to track leads, manage client communications, and streamline follow-up processes.
Server
1 Year 6 Months- Demonstrated the ability to manage multiple tasks simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Cosmetology Apprentice
2 Years 5 Months- Maintained cleanliness and organization of workstations to enhance client experience.
- Collaborated with team members to improve service delivery and customer satisfaction.
- Implemented best practices for safety and sanitation in accordance with industry standards.
- Efficiently managed appointment scheduling and front desk operations, maintaining smooth day-to-day salon operations.
- Answered phone calls and emails to schedule client appointments.
Education
No Degree - Physical Therapy Assistant
High School Diploma
- Graduated with an Honors Diploma
Skills
Customer service
Customer focused
Database management
Client relations
Strong organizational skills
Excellent teamwork
Hospitality service expertise
Certification
- Licensed Real Estate Agent
Timeline
Real Estate Agent
A Better Way Realty
05.2025 - CurrentRead More
Server
The Atlantic on Pacific
08.2024 - 02.2026Read More
Cosmetology Apprentice
AOC Salon
04.2023 - 09.2025Read More
Tidewater Community College
No Degree from Physical Therapy Assistant
Read More
Tallwood Highschool
High School Diploma
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