Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Tinoco

Edgerton

Summary

Dynamic professional with extensive experience at Starbucks Coffee, excelling in coffee expertise and customer service. Proven ability to train employees and enhance team collaboration, ensuring operational excellence. Recognized for developing engaging educational materials as a tutor, demonstrating strong problem-solving skills and effective communication. Committed to delivering exceptional results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks Caffe
Stoughton
07.2023 - Current
  • Prepared a variety of espresso beverages according to customer specifications.
  • Provided exceptional customer service, addressing questions and concerns promptly.
  • Operated coffee equipment and maintained cleanliness in the work area.
  • Trained new baristas on beverage preparation and company standards.

Shift Manager

McDonald's Restaurant
Edgerton
06.2021 - 04.2023
  • Supervised daily operations to ensure smooth workflow and productivity.
  • Managed inventory control to maintain optimal stock levels consistently.
  • Trained new staff on procedures and safety protocols effectively.
  • Ensured completion of all opening and closing duties was completed accurately according to established guidelines.
  • Monitored store operations to ensure compliance with company policies and procedures.

Tutor

Private
Deerton
09.2021 - 05.2022
  • Developed personalized lesson plans for diverse learning styles and needs.
  • Supported students with homework and exam preparation strategies.
  • Assessed student progress through regular evaluations and feedback sessions.
  • Created engaging educational materials to enhance student understanding.

Education

Bachelor of Arts - Political Science

University of Wisconsin - Madison
Madison, WI
12-2025

Associate of Arts - Liberal Arts And Sciences

Madison Area Technical College
Madison, WI
12-2023

High School Diploma -

Edgerton School District
Edgerton, WI
05-2021

Skills

  • Coffee and tea expertise
  • Employee training
  • Verbal and written communication
  • Customer service
  • Problem solving
  • Team collaboration
  • Policy writing

Languages

Spanish
Professional

Timeline

Barista

Starbucks Caffe
07.2023 - Current

Tutor

Private
09.2021 - 05.2022

Shift Manager

McDonald's Restaurant
06.2021 - 04.2023

Bachelor of Arts - Political Science

University of Wisconsin - Madison

Associate of Arts - Liberal Arts And Sciences

Madison Area Technical College

High School Diploma -

Edgerton School District

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