Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Sophia Vernig

Phoenix,AZ

Summary

High-energy employee skilled at welcoming guests, maintaining entrances and balancing work loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
Madison, WI
10.2020 - Current
  • Provided one-on-one support to ensure successful completion of training objectives.
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.
  • Identified opportunities for improving existing processes related to training operations.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Receptionist

Posha Salon
Madison, WI
03.2019 - 11.2019
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Updated daily log book with information about visitors entering the premises.
  • Scheduled and confirmed appointments.
  • Updated and recorded customer or client information to maintain accounts.

Education

Bachelor of Arts - Communications

Grand Canyon University
Phoenix, AZ
04-2025

High School Diploma -

Sun Prairie High School
Sun Prairie, WI
05-2022

Skills

  • Food Delivery
  • Supply Restocking
  • Safe Food Handling
  • Guest Engagement
  • Food Running
  • Order Management
  • Sales Expertise
  • Menu Memorization
  • Performance Improvement
  • Effective Customer Upselling
  • Check Payment Processing
  • Positive and Professional
  • Sales Techniques
  • Exceptional Customer Service
  • Professional Appearance
  • Suggestive Selling

Accomplishments

  • National Society of College Scholars
  • Dean's List

Affiliations

  • High School Football team Manager
  • High School Track team Manager

References

References available upon request.

Timeline

Server

Texas Roadhouse
10.2020 - Current

Receptionist

Posha Salon
03.2019 - 11.2019

Bachelor of Arts - Communications

Grand Canyon University

High School Diploma -

Sun Prairie High School

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Sophia Vernig