Sophia White
Cedar Rapids,IA
Summary
Hardworking individual that works well with others and has honed communication skills through 5 years of service work. Excels in leadership positions and multitasking situations.
Overview
5
5
years of professional experience
Work History
Server
Red Lobster
Cedar Rapids, IA
03.2026 - Current
- Resolved customer complaints promptly, enhancing guest satisfaction through effective problem-solving techniques.
- Implemented upselling strategies that increased average check size while maintaining high levels of guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Daisys Garage
Cedar Rapids, IA
01.2025 - 01.2026
- Delivered exceptional customer service by accurately taking orders and addressing guest inquiries.
- Coordinated food and beverage delivery, ensuring timely service and adherence to quality standards.
- Trained new staff on menu items, service protocols, and operational procedures to enhance team performance.
- Maintained cleanliness and organization in dining areas, contributing to a welcoming atmosphere for guests.
Dietary Aide
The Gardens of Cedar Rapids
Cedar Rapids, IA
06.2021 - 04.2025
- Assisted in meal preparation and plating to ensure nutritional standards met.
- Delivered meals to residents, ensuring timely and courteous service.
- Maintained cleanliness of dining areas and kitchen equipment following health regulations.
- Collaborated with dietary staff to accommodate special dietary needs of residents.
Education
CNA
Kirkwood Community College
Cedar Rapids, IANursing
Kirkwood Community College
Cedar Rapids, IASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Multitasking and organization
Timeline
Server
Red Lobster
03.2026 - Current
Server
Daisys Garage
01.2025 - 01.2026
Dietary Aide
The Gardens of Cedar Rapids
06.2021 - 04.2025
CNA
Kirkwood Community College
Nursing
Kirkwood Community College