Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Willingham

Parrish,FL

Summary

Dynamic professional with a proven track record at Chick--A, excelling in customer service and conflict resolution. Developed an efficient document tracking system as a Secretary, enhancing organizational effectiveness. Skilled in maintaining order accuracy and fostering team collaboration, ensuring a seamless experience for both customers and colleagues.

Overview

1
1
year of professional experience

Work History

Secretary

Emily Roesner
Sebring , FL
09.2024 - 01.2025
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Handled confidential documents with discretion.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Organized and maintained filing systems for important documents.

Front of House Staff Member

Chick-Fil-A
Sebring, FL
05.2024 - 08.2024
  • Assisted servers when necessary by refilling drinks or providing extra utensils.
  • Resolved customer complaints promptly and professionally.
  • Checked order accuracy before delivering to tables.

Education

High School Diploma -

Sebring High School
Sebring, FL
05-2025

Skills

  • Customer service
  • Document management
  • Order accuracy
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Language skills
  • Cleanliness
  • Active listening

Timeline

Secretary

Emily Roesner
09.2024 - 01.2025

Front of House Staff Member

Chick-Fil-A
05.2024 - 08.2024

High School Diploma -

Sebring High School

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