Sophia Xie
Sunnyvale,CA
Overview
3
3
years of professional experience
Work History
Front Desk
Tong Sui
06.2022 - Current
- Greeted customers and assisted customers with inquiries about the menu, including dietary restrictions, ingredients, and specials
- Processed customer orders and payments using the point-of-sale system, ensuring accuracy and efficiency
- Maintained knowledge of the menu and made recommendations based on customer preferences
- Trained new front desk employees on cafe policies, procedures, and customer service standards
Student Store Employee
The King's Academy
08.2021 - 05.2023
- Handled cash transactions, ensuring proper accounting and preventing discrepancies.
- Restocked inventory in the shelves and organized products in the store.
- Filled in for other students whenever there were staff shortages.
- Collaborated with team members to improve store operations.
Education
Data Science
De Anza College
Cupertino, CA06.2025
The King's Academy
Sunnyvale05.2023
Skills
- Team collaboration
- Patience and composure
- Adaptability and Flexibility
- Java
- Python
Languages
Chinese (Mandarin)
Full Professional
Timeline
Front Desk
Tong Sui
06.2022 - Current
Student Store Employee
The King's Academy
08.2021 - 05.2023
Data Science
De Anza College
The King's Academy