Sophia Zitioui
Virginia Beach,VA
Summary
Seasoned Membership Specialist with notable experience in managing and improving membership programs. Strong ability to create strategic plans for member retention, develop communication materials, and implement membership campaigns. Skilled in cultivating relationships, enhancing member satisfaction, and driving organization growth.
Overview
3
3
years of professional experience
Work History
Membership Specialist
Club Pilates
10.2025 - 01.2026
- Managed member onboarding processes and ensured a smooth registration experience.
- Provided exceptional customer service to members and addressed their concerns promptly.
- Coordinated class schedules and maintained accurate records of member attendance.
- Streamlined communication between members and instructors for enhanced member retention.
Intern
World Affairs Council of Greater Hampton Roads
11.2022 - 01.2026
- Assisted in organizing community engagement events for local stakeholders.
- Managed social media accounts to promote events and initiatives.
- Engaged with volunteers to enhance program effectiveness and outreach.
- Maintained accurate records of all activities performed throughout internship period.
Baker/Cashier
Cinnaholic Bakery
09.2024 - 10.2025
- Prepared a variety of cinnamon rolls and baked goods daily.
- Maintained cleanliness and organization of baking stations and equipment.
- Monitored inventory levels of ingredients and communicated needs to management.
- Trained new staff on baking techniques and food safety protocols.
- Decorated finished products with icing and toppings according to standards.
Seasonal Pool Attendant
Aquatic Management Services
06.2024 - 09.2024
- Maintained cleanliness and safety of pool areas throughout the facility.
- Monitored pool chemical levels and adjusted as necessary for safety compliance.
Barista/Cashier
Yo Mama's Frozen Yogurt
08.2023 - 01.2024
- Operated cash register and processed customer transactions efficiently, supporting smooth daily operations.
- Prepared and served diverse frozen yogurt flavors and hand-crafted beverages, enhancing customer satisfaction.
- Ensured cleanliness and organization of service area and equipment, contributing to a welcoming environment.
Education
Advanced diploma -
Global Studies and World Languages Academy , Tallwood High School
06-2026
Moroccan Culture and Language
CIEE Study Abroad Program
Rabat, Morocco07-2025
Skills
- Member recruitment & retention strategies
- Sales & Customer Service
- Social media & community management
- Content creation
- Cross-functional coordination
- Team collaboration
- Task prioritization
Extracurricular Activities
Co-Coordinator, Tallwood's Cubs to Lions Mentor Club, A senior to freshmen outreach club focused on mentorship and community bonding. Liaison, Roaring Gazette of English Honors Society, Lead publisher of a student run, physically published zine and online school newspaper. President, Tallwood's Enjewel Club, A non-profit organization focused on spreading awareness of human trafficking and leads service projects to aid the community. Vice President, Tallwood's Arabic Culture Club, A culture & heritage focused club that organizes activities and fundraisers. International Understanding Chair, Tallwood Interact, A service based club focused on building community, and organizing local charity work. Leadership Workshop Staff, An annual leadership retreat dedicated to teaching team building, community bonding, and community service.
Awards
Award of Intern Recognition, World Affairs Council of Greater Hampton Roads
Languages
French, beginner to intermediate level
Timeline
Membership Specialist
Club Pilates
10.2025 - 01.2026
Baker/Cashier
Cinnaholic Bakery
09.2024 - 10.2025
Seasonal Pool Attendant
Aquatic Management Services
06.2024 - 09.2024
Barista/Cashier
Yo Mama's Frozen Yogurt
08.2023 - 01.2024
Intern
World Affairs Council of Greater Hampton Roads
11.2022 - 01.2026
Advanced diploma -
Global Studies and World Languages Academy , Tallwood High School
Moroccan Culture and Language
CIEE Study Abroad Program