Sophia Louise Conde
Houston,TX
Summary
Experienced professional with a solid background in food service. Offers an excellent track record of tackling various tasks to support the kitchen and waitstaff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server
Jinya, Ramen Bar
Houston, TX
2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Took and processed orders accurately and efficiently.
- Maintained the cleanliness and organization of dining areas and tables.
- Handled cash transactions and balanced the cash register at the end of shifts.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Provided exceptional service to a high volume of daily customers.
Lead Server
Rakkan Ramen
Houston, TX
2024 - 2025
- Managed opening and closing duties to facilitate restaurant operations.
- Trained new servers on menu items and customer service standards.
- Typical server duties, with additional bartending duties. Making drinks such as teas, coffees, and cocktails.
- Addressed customer complaints efficiently and courteously, while adhering to restaurant standards.
- Conducted regular inventory checks of supplies and equipment needed for service.
- Balanced cash drawers at shift end to ensure accurate financial reporting.
- Mixed and served diverse cocktails and beverages for customers.
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer.
Front Desk Receptionist/Restaurant Hostess
Park House Houston
Houston, TX
2024 - 2025
- Managed front desk operations and greeted guests with professionalism.
- Handled incoming calls and directed inquiries to appropriate departments.
- Maintained accurate records of visitor logs and reservations daily.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Greeted and seated guests promptly in a high-volume dining environment.
- Managed reservation system to optimize seating arrangements and guest flow.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Lead Hostess
5 Under Golf Center
Beaumont, TX
2022 - 2024
- Managed reservation system to optimize table turnover and guest flow.
- Trained new host staff on operational procedures and customer service standards.
- Collaborated with the kitchen and wait staff to coordinate service during peak hours.
- Assisted in planning special events, ensuring smooth execution of logistics.
- Developed relationships with regular customers to encourage repeat business opportunities.
- Provided assistance to other departments during peak hours if needed.
- Assigned tasks to other hostesses based on their skill level or experience.
- Performed opening and closing duties such as setting up tables, restocking supplies, and cleaning work areas.
- Communicated any issues or complaints to management in a timely manner.
Education
Associate of Arts - Business
Houston City College
Houston, TX08-2026
High School Diploma -
Naples High School
Italy08-2022
Skills
- Customer service
- Station preparation
- Communication skills
- Recipe and menu memorization
- Food service
- Sales expertise
- Hospitality and accommodation
- Communication
- Organization
Certification
- TABC
- Food Handlers
Languages
English
Full Professional
Tagalog
Professional
Timeline
Server
Jinya, Ramen Bar
2025 - Current
Lead Server
Rakkan Ramen
2024 - 2025
Front Desk Receptionist/Restaurant Hostess
Park House Houston
2024 - 2025
Lead Hostess
5 Under Golf Center
2022 - 2024
Associate of Arts - Business
Houston City College
High School Diploma -
Naples High School