Sophie Brassard
Evans,CO
Summary
Detail-oriented professional with hands-on experience in patient care and customer service. Committed to providing compassionate support in medical settings while effectively communicating with patients and team members. Dedicated to enhancing the patient experience through reliable care and responsiveness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Human Bean Coffee
Greeley, CO
02.2025 - Current
- Delivered exceptional customer service by preparing drinks tailored to individual preferences.
- Fostered positive customer relationships through friendly service and engaging interactions.
- Coordinated with team members to optimize daily operations and enhance workflow efficiency.
- Ensured coffee station remained clean and organized throughout shifts.
CNA - Certified Nursing Assistant
Northern Colorado Rehabilitation Hospital
Johnstown, CO
09.2024 - 03.2025
- Monitored vital signs and documented health information, contributing to accurate patient assessments.
- Provided assistance with daily living activities and personal care, enhancing patient comfort and dignity.
- Ensured a clean and safe environment for patients and staff, promoting health and well-being.
Barista
Black Sheep Group
Spearfish, SD
01.2024 - 08.2024
- Managed morning rush of customers to ensure timely service and a positive experience.
- Operated espresso machines and brewing equipment to deliver high-quality beverages during peak hours.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Resolved customer inquiries and complaints to improve overall satisfaction and loyalty.
Server
Mineral Palace
Deadwood, SD
02.2023 - 08.2023
- Provided excellent customer service in a fast-paced dining environment.
- Managed customer orders with precision using point-of-sale systems to ensure accurate billing.
- Addressed customer concerns promptly to improve satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
CNA - Certified Nursing Assistant
Nextaff of Denver
Denver, CO
06.2022 - 06.2023
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Responded promptly to patient call lights to address needs and enhance patient satisfaction.
- Assisted patients with daily living activities to promote comfort and independence.
- Charted patient care services accurately to ensure continuity of care.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Lifeguard
CITY OF THORNTON
Thornton, CO
04.2021 - 06.2022
- Responded promptly to emergencies, administering first aid to ensure patron safety.
- Educated patrons on pool rules and safety procedures, fostering a culture of awareness.
- Partnered with team to practice emergency response procedures.
- Maintained cleanliness of facilities, ensuring safe and welcoming environment for all patrons.
Team Member
Your Pie
Thornton, CO
11.2019 - 04.2021
- Guided customers in menu selections and special requests to create memorable dining experiences.
- Worked with team members to ensure smooth service during peak hours, contributing to customer satisfaction.
- Prepared fresh ingredients for pizza and salad stations to ensure quality meals.
- Maintained cleanliness and organization of dining and kitchen areas.
- Processed cash register transactions accurately, maintaining financial accountability.
Education
Bachelor's degree - Nursing
University of Northern Colorado
Greeley, CO12-2026
Bachelor's Degree (Did Not Finish) - Biology
Black Hills State University
Spearfish, SD05-2024
High school diploma -
Horizon High School
Thornton, CO05-2022
Skills
- Customer service
- Attention to detail
- Time Management
- Team communication
- Physical stamina
- CPR and First aid
- Vital Signs
- Patient Care
- Childcare experience
- Hospital experience
- Nursing
Certification
- Certified Nursing Assistant (CNA), 05/01/22, 01/01/27
- BLS Certification, 09/01/21, 09/01/26
- Driver's License, 07/01/20, 06/01/25
- AHA Certification
- FEMA
- OSHA/HIPAA Training
- CAHEC Compassionate Care Dementia Training
Awards
- High School Diploma, 05/01/22
- Academic All State First Team, 05/01/22, High GPA and high scores in high school cause a high ranking in the state of academics. Awarded when you play a sport.
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Accomplishments
- Senior Scholar Athlete Award
Timeline
Barista
Human Bean Coffee
02.2025 - Current
CNA - Certified Nursing Assistant
Northern Colorado Rehabilitation Hospital
09.2024 - 03.2025
Barista
Black Sheep Group
01.2024 - 08.2024
Server
Mineral Palace
02.2023 - 08.2023
CNA - Certified Nursing Assistant
Nextaff of Denver
06.2022 - 06.2023
Lifeguard
CITY OF THORNTON
04.2021 - 06.2022
Team Member
Your Pie
11.2019 - 04.2021
Bachelor's degree - Nursing
University of Northern Colorado
Bachelor's Degree (Did Not Finish) - Biology
Black Hills State University
High school diploma -
Horizon High School