Sophie Casey
Olney,United States
Summary
Passionate dog care provider, comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Maintains order when caring for multiple animals with diverse temperaments.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
05.2022 - 03.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Dog Park Attendant
One Leg Up
02.2020 - 09.2021
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Managed up to 20 dogs of varying breeds and sizes, providing attentive care.
- Communicated professionally with pet owners via phone, email, and text.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
Cashier
Dunkin' Donuts
03.2017 - 02.2019
- Greeted customers and answered inquiries regarding menu items and specials.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - General Studies
Montgomery College
Rockville, MD05.2023
Skills
- Cash Handling
- POS System Operation
- Adaptive and Creative
- Dog Handling Expertise
- Teamwork and Collaboration
- Group Play Monitoring
- Microsoft Office
- Customer Relations
Timeline
Barista
Starbucks
05.2022 - 03.2023
Dog Park Attendant
One Leg Up
02.2020 - 09.2021
Cashier
Dunkin' Donuts
03.2017 - 02.2019
Associate of Arts - General Studies
Montgomery College
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