Sophie Chambers
Austin,TX
Summary
Results-driven professional with a strong focus on customer service and problem-solving. Skilled in team collaboration and time management, contributing to effective training and communication processes that enhance overall team efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
Juiceland
Austin, Texas
08.2024 - 12.2025
- Mentored junior staff to improve skills and performance in daily tasks.
- Developed training materials to support onboarding of new team members.
- Streamlined communication processes to ensure timely updates across the team.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Barista
Starbucks
Austin, Texas
05.2023 - 08.2024
- Prepared high-quality beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided friendly customer service, addressing inquiries and resolving issues.
- Operated coffee machines and equipment, ensuring proper functionality.
- Collaborated with team members to ensure efficient service during peak hours.
Host/Server
Twin Peaks
The Woodlands, Texas
06.2022 - 06.2023
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed reservations and seating arrangements for optimal guest flow.
- Assisted with menu explanations and answered guest inquiries effectively.
- Maintained cleanliness and organization of the host stand and entrance area.
Education
High School Diploma -
James Madison Online School
Online08-2020
Skills
- Team leadership
- Employee training
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Customer focus
- Customer service
- Adaptive learning
Certification
Cosmetology License
Timeline
Team Lead
Juiceland
08.2024 - 12.2025
Barista
Starbucks
05.2023 - 08.2024
Host/Server
Twin Peaks
06.2022 - 06.2023
High School Diploma -
James Madison Online School