Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Cotner

Carrollton,IL

Summary

Proven track record in delivering outstanding customer service while maintaining safety standards. Quick learner with effective interpersonal skills, committed to enhancing team performance and ensuring customer satisfaction. Personable and reliable individual with passion for providing exceptional customer service. Skilled in multitasking and maintaining clean and organized workspace. Committed to contributing to positive team environment and ensuring customer satisfaction.

Overview

4
4
years of professional experience

Work History

Food Service Worker

Dairy Bar
05.2023 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Lifeguard

Carrollton Municipal Pool
05.2022 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

Sandwich Artist

SUBWAY®Restaurants
08.2022 - 05.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Dishwasher

Mel's Riverdock
09.2021 - 05.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Education

Carrollton High School
Carrollton, IL

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Interpersonal skills
  • Equipment maintenance

Timeline

Food Service Worker

Dairy Bar
05.2023 - Current

Sandwich Artist

SUBWAY®Restaurants
08.2022 - 05.2023

Lifeguard

Carrollton Municipal Pool
05.2022 - 08.2024

Dishwasher

Mel's Riverdock
09.2021 - 05.2022

Carrollton High School

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