Sophie Duston
Dover,NH
Summary
Experienced and successful store owner with a proven track record in leading profitable operations and marketing business. Exceptional leadership skills and excellent customer service abilities, both verbal and written. Achievements include improving operational efficiency and driving sales through innovative marketing strategies.
Overview
2025
2025
years of professional experience
Work History
Store Owner
Etsy Shop- Puddles & Lily Designs
Dover, NH
10.2021 - Current
- Created a unique shopping experience for customers by providing personalized service.
- Assisted with purchasing decisions based on customer demand and current market conditions.
- Implemented marketing campaigns to increase brand visibility and attract new customers.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Cultivated relationships with customers to promote repeat business.
- Monitored competitor activities to stay informed of industry changes.
- Planned promotional campaigns for new products or specials.
- Increased business by developing new marketing and promotional strategies.
Concessions Cashier
Portsmouth Christian Academy
Dover, NH
- Greeted customers and provided excellent customer service.
- Operated cash register to record sales transactions, accepted payment, and gave correct change.
Gardening Assistant
Portsmouth Christian Academy
Dover, NH
- Maintained flower beds and lawns by weeding, mulching, pruning, and trimming plants.
Admissions Ambassador
Portsmouth Christian Academy
Dover, NH
- Greeted and assisted prospective students and families during campus tours.
Book Fair Customer Service
Portsmouth Christian Academy
Dover, NH
- Maintained a professional attitude while providing excellent customer service.
- Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
Education
Portsmouth Christian Academy
Dover, NH06-2028
Skills
- Inventory Control
- Store operations
- Administrative Oversight
- Customer Relations
- Small business operations
- Verbal and written communication
- Store maintenance
Affiliations
- Volleyball
- Tennis
- Track & Field
Accomplishments
- High Honors Student
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Store Owner
Etsy Shop- Puddles & Lily Designs
10.2021 - Current
Concessions Cashier
Portsmouth Christian Academy
Gardening Assistant
Portsmouth Christian Academy
Admissions Ambassador
Portsmouth Christian Academy
Book Fair Customer Service
Portsmouth Christian Academy
Portsmouth Christian Academy
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