Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophie Garcia

Galveston

Summary

Dedicated and hardworking professional with excellent time management skills and a strong team-oriented mindset. Thrives in fast-paced restaurant environments while delivering outstanding guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Shark Shack
Galveston
03.2025 - Current
  • Provide excellent customer service in a fast-paced dining environment
  • Attend to guest needs promptly, ensuring a positive dining experience
  • Check in with guests regularly to maintain satisfaction with food and service
  • Coordinate with kitchen staff to manage order flow, item availability, and wait times
  • Deliver food and beverages efficiently and accurately
  • Recommend menu items and answer questions about ingredients and preparation
  • Accurately enter orders into the POS system
  • Process payments efficiently to ensure smooth transactions
  • Demonstrate knowledge of alcoholic beverages when making drink recommendations
  • Verify guest identification to ensure compliance with alcohol service laws

Restaurant Hostess

Shark Shack
Galveston
01.2022 - 03.2025
  • Greeted guests and escorted them to tables in a friendly and professional manner
  • Coordinated seating to optimize table turnover and maintain smooth dining flow
  • Communicated with servers and kitchen staff to support efficient service operations
  • Provided menu information and responded to guest inquiries promptly and courteously
  • Answered phone calls to manage reservations, takeout orders, and general inquiries
  • Maintained a clean and organized front entrance to create a welcoming environment
  • Completed opening and closing duties, including restocking supplies and cleaning work areas
  • Monitored dining areas and restrooms to ensure cleanliness and proper setup

Education

Associate of Applied Science - Welding Technology

Galveston College
Galveston, TX
05-2026

High School Diploma -

Ball High School
Galveston
05-2024

Skills

  • Point of sale operation
  • Menu memorization
  • Food running
  • Table bussing
  • Hostess support
  • Menu item recommendation
  • Attention to detail
  • Exceptional customer service
  • Positive guest interactions
  • Effective communication
  • Team collaboration
  • Problem solving
  • Time management
  • Safety protocols
  • Strong work ethic

Certification

  • Texas Alcoholic Beverage Commission (TABC) Certification — Issued 2025 | Expires 2027
  • Food Handler Certification — Issued 2025 | Expires 2027

Timeline

Server

Shark Shack
03.2025 - Current

Restaurant Hostess

Shark Shack
01.2022 - 03.2025

Associate of Applied Science - Welding Technology

Galveston College

High School Diploma -

Ball High School
Sophie Garcia