Sophie Gerborg
Avon,OH
Overview
1
1
year of professional experience
Work History
Host
Antica Italian
09.2024 - 08.2025
- Handled high-pressure situations and effectively managed large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone and in person, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing cleaning needs and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Assisted with large events such as baby showers and birthday parties
Education
Avon High School
Avon, OhioSkills
- Customer service
- Team collaboration
- Multitasking ability
- Effective time management
- Adaptable to change
- Exceptional communication
- Professional appearance
- Friendly and caring demeanor
Timeline
Host
Antica Italian
09.2024 - 08.2025
Avon High School