Sophie Gerborg

Antica Italian

09.2024 - 08.2025

Handled high-pressure situations and effectively managed large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone and in person, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming atmosphere by quickly addressing cleaning needs and resetting tables after guest departure.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Assisted with large events such as baby showers and birthday parties

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