Sophie Goff
Coweta,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Receptionist
Gardners Tax And Financial Services
02.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Golf Cart Staff Member
Golf Club Of Oklahoma
05.2022 - Current
- Enhanced customer satisfaction by providing friendly and efficient service in golf cart rentals and returns.
- Assisted in event coordination, ensuring smooth execution and positive experiences for participants.
- Contributed to a welcoming environment, maintaining clean and well-presented facilities for guests'' enjoyment.
- Promoted positive customer relations by engaging with patrons in a courteous manner, offering assistance as needed.
- Supported tournament preparations through set-up assistance, coordination of golf carts, and player registration support if required.
- Assisted in training new staff members on proper golf cart operation techniques, safety protocols, and departmental standards of service excellence.
Barista
Scooters Coffee
06.2023 - 01.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
High School Diploma -
Homeschool
05.2023
Skills
- Technical Support
- Project Coordination
- File Management
- Administrative Support
- Time Management
Timeline
Receptionist
Gardners Tax And Financial Services
02.2024 - Current
Barista
Scooters Coffee
06.2023 - 01.2024
Golf Cart Staff Member
Golf Club Of Oklahoma
05.2022 - Current
High School Diploma -
Homeschool
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