SOPHIA GRAZIANO
Alexandria,Va
Summary
Enthusiastic and reliable professional, takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Carlyle Grand Cafe
06.2025 - 11.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in daily restaurant operations, ensuring smooth service flow during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Hostess
Virtue Feed and Grain
09.2024 - 12.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest experience.
- Collaborated with waitstaff to coordinate smooth service flow during peak hours.
- Assisted in training new hosts on customer service protocols and seating procedures.
Hostess
Mias Italian Kitchen
11.2023 - 06.2024
- Greeted and welcomed guests
- Kept a tidy work area
- Helped out the team if needed
- Sat reservations in a timely manner
receptionist
Stb Training Center
06.2023 - 09.2023
- Helped keep a tidy work space
- Organized memberships and payments for customers
- Greeted and checked in guests
- Maintained a positive attitude
Education
Highschool Diploma - undefined
Hayfield Secondary
06.2024
Skills
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Menu memorization
- Order accuracy
Timeline
Server
Carlyle Grand Cafe
06.2025 - 11.2025
Restaurant Hostess
Virtue Feed and Grain
09.2024 - 12.2024
Hostess
Mias Italian Kitchen
11.2023 - 06.2024
receptionist
Stb Training Center
06.2023 - 09.2023
Highschool Diploma - undefined
Hayfield Secondary