Sophie Guida
Mount Pleasant,WI
Summary
Dynamic Barista Manager at Summer Moon Coffee with a proven track record in enhancing customer satisfaction and operational efficiency. Expert in staff training and development, ensuring compliance with health and safety standards while promoting hand-crafted drink recipes. Recognized for exceptional team leadership and attention to detail, driving a positive customer experience.
Overview
1
1
year of professional experience
Work History
Barista Manager
Summer Moon Coffee
Kenosha, WI
03.2025 - 04.2026
- Supervised daily operations to ensure exceptional customer service and product quality.
- Trained and mentored new baristas on beverage preparation and equipment use.
- Implemented inventory management practices to maintain optimal stock levels.
- Coordinated staff schedules to enhance team productivity during peak hours.
- Ensured compliance with health and safety regulations in all operational areas.
- Enhanced customer experience through effective communication and problem resolution strategies.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Education
No Degree -
Homeschool
Skills
- Customer service
- Cleanliness and organization
- Health and safety compliance
- Staff training and development
- Hand-crafted drink recipes
- New product introduction
- Product promotion
- Backroom stocking
- Attention to detail
- Barista training
- Safe food handling
- Shop opening and closing
- Team building and leadership
Timeline
Barista Manager
Summer Moon Coffee
03.2025 - 04.2026
No Degree -
Homeschool