Sophie Knowles
Conyers,GA
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage multiple projects simultaneously while maintaining a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Tom Ford Beauty Consultant
Saks Fifth Avenue
Buckhead, GA
03.2024 - Current
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
Beauty Advisor
MAC Cosmetics
Atlanta, GA, GA
06.2023 - Current
- Maintained organized and visually appealing product display, resulting in increased customer interest and engagement.
- Participated in ongoing training sessions to continuously improve skills and stay informed about latest innovations in the beauty industry.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
General Manager
AD Beauty & Hair
Conyers, GA, GA
02.2021 - 05.2023
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Sales Associate
Batteries Plus Bulbs
Snellville, GA, GA
08.2019 - 12.2020
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
High School Diploma -
Salem High School
05.2018
Skills
- Customer Service
- Time Management
- Products knowledge
- Upselling strategies
- Relationship building and management
- Makeup Application Techniques
Timeline
Tom Ford Beauty Consultant
Saks Fifth Avenue
03.2024 - Current
Beauty Advisor
MAC Cosmetics
06.2023 - Current
General Manager
AD Beauty & Hair
02.2021 - 05.2023
Sales Associate
Batteries Plus Bulbs
08.2019 - 12.2020
High School Diploma -
Salem High School