Sophie Laba
Salesperson
Dallas,TX
Summary
Highly motivated Sales Associate/ catering server with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales.
Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
Dillard's
Hurst, Texas
06.2021 - Current
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Recommended accessories and complementary purchases to boost revenue.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Catering Server
Ml Catering
Dallas, Texas
01.2017 - 02.2020
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Prepared and maintained drink stations throughout catering events.
- Packaged condiments for transportation to event locations.
- Provided friendly, courteous service to create memorable moments for guests.
Education
High School Diploma -
Keys High School
Euless, TX 08.2018 - 05.2019
Skills
Point of sale operation
Excellent people skills
Problem-solving skills
Cash Handling
Stocking and replenishing
Cash register operation
Relationship building
Sales training
Merchandising understanding
Exceptional customer service
Timeline
Sales Associate
Dillard's
06.2021 - Current
High School Diploma -
Keys High School
08.2018 - 05.2019
Catering Server
Ml Catering
01.2017 - 02.2020