SOPHIE NAJJAR
Chattanooga,TN
Summary
Compassionate and collaborative professional with case management experience supporting individuals from diverse backgrounds. Skilled in client advocacy, resource coordination, individualized service planning, referrals, and interdisciplinary collaboration. Dedicated to building trusting relationships, promoting independence, and helping clients overcome mental health and life challenges.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Recovery Coach
The AIM Center
Chattanooga, TN
05.2026 - Current
- Built strong, trusting relationships with adults experiencing severe mental illness through consistent, compassionate, and individualized support.
- Utilized active listening and interpersonal skills to understand member's needs, provide encouragement, and connect them with appropriate support.
- Facilitated recovery planning sessions, empowering clients to set achievable goals.
- Tracked member progress and communicated observations with staff to support individualized recovery goals.
Mental Health & Substance Abuse Counselor
Comprehensive Volunteer Treatment Center
Chattanooga, TN
06.2025 - 02.2026
- Provided 25-35 individual counseling sessions weekly using evidence-based approaches including Motivational Interviewing and relapse prevention strategies.
- Conducted biopsychosocial assessments and developed individualized treatment plans while ensuring accurate clinical documentation for 60+ patient caseload to support effective treatment delivery.
- Delivered case management services, coordinating external referrals monthly for mental health, housing, vocational, and community resources to facilitate comprehensive patient support.
- Collaborated with a multidisciplinary team of medical providers and nursing staff to monitor treatment adherence and support patient stabilization.
Mental Health & Substance Use Counselor
Youth Outreach Services
Chicago, IL
08.2021 - 08.2022
- Delivered individual therapeutic services to incarcerated youth, fostering recovery from trauma and substance use disorders.
- Performed diagnostic intake assessments and crafted individualized treatment plans to guide effective interventions from admission.
- Provided crisis intervention services and behavioral stabilization support.
- Coordinated with multidisciplinary team (medical, security, education, and case management staff) to ensure seamless and comprehensive care.
- Maintained timely, accurate, and confidential clinical documentation in accordance with facility and state regulations.
Education
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
Chicago, IL08-2022
Bachelor of Arts - Sociology & Anthropology
Lake Forest College
Lake Forest, IL12-2018
Skills
- Crisis intervention
- Recovery planning
- Case management & documentation
- Self-management strategies
- Trauma-Informed Care
- Client advocacy
Certification
Advocacy - IL Coalition Against Sexual Assault Training Institute, Wellness Recovery Action Planning Workshop - Copeland Center, Structured Psychotherapy for Adolescents Responding to Chronic Stress - The National Child Traumatic Stress Network
Timeline
Recovery Coach
The AIM Center
05.2026 - Current
Mental Health & Substance Abuse Counselor
Comprehensive Volunteer Treatment Center
06.2025 - 02.2026
Mental Health & Substance Use Counselor
Youth Outreach Services
08.2021 - 08.2022
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
Bachelor of Arts - Sociology & Anthropology
Lake Forest College