Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sophie Perrine

Zanesville,OH

Summary

Proven to excel in high-pressure environments, I leveraged my organization skills and empathetic nature to enhance customer experiences at Brenwood Salon & Retail Center. As a quick learner, I also earned a certification as a Teeth Whitening Specialist, showcasing my commitment to the salon. I am a caring person that would like to help the people around me, in any way that I can.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Receptionist

Brenwood Salon & Retail Center
01.2020 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled appointments, confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and professionally.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Received a certification as a "Teeth Whitening Specialist."

Coach

Champion Gymnastics & Cheer
01.2022 - 05.2022
  • Trained children who were the age of 4 or younger in the basic building blocks of becoming a gymnast.
  • Boosted gymnasts' confidence levels through continuous positive feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Canopy Tour Guide

West Virginia University Outdoor Education Center
03.2019 - 10.2019
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Volunteered at the World Scout Jamboree as a canopy tour guide in July of 2019.

Summer Intern

Discover Card
05.2018 - 08.2018
  • Maintained a strong work ethic and positive attitude throughout the summer internship program
  • Participated in meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
  • Worked at the call center and transferred customers to the appropriate department.

Team Member

Sbarro
10.2017 - 05.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences.
  • Contributed to team success by completing jobs quickly and accurately.
  • Offered to help other positions when they needed it.

Hostess

Roosters
12.2016 - 08.2017
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and handling to-go orders.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Arts - Psychology

The Ohio State University
Newark
12.2026

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Experience with SPSS
  • Quick learner
  • Hard-working
  • Respectful
  • Empathetic
  • Performs well under pressure

Certification

Teeth Whitening Specialist

  • Certified Teeth Whitening Specialist, Beaming White - 2022 to current

Timeline

Coach

Champion Gymnastics & Cheer
01.2022 - 05.2022

Receptionist

Brenwood Salon & Retail Center
01.2020 - Current

Canopy Tour Guide

West Virginia University Outdoor Education Center
03.2019 - 10.2019

Summer Intern

Discover Card
05.2018 - 08.2018

Team Member

Sbarro
10.2017 - 05.2018

Hostess

Roosters
12.2016 - 08.2017

Bachelor of Arts - Psychology

The Ohio State University

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Sophie Perrine