Sophie Richardson
Saint Paul,MN
Summary
Detailed-oriented and experienced server and bartender with an ability to manage high-volume situations while delivering strong customer service.
Having worked in customer service since 15, I know how to communicate and connect with a variety of people. I love meeting people I would otherwise never meet outside the restaurant. My most meaningful and strongest relationships have come from people I met at work: whether it be a coworker or customer, I feel at home in the restaurant.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Streetcar Kitchen And Pub
Carlton, Minnesota
05.2026 - Current
- Maintained composure and confidence during high volume rushes
- Managed multi-table sections independently during peak hours
- Delivered a personal and friendly approach each day in order to create an enjoyable experience for customers from all backgrounds
- Operated POS systems–mainly TOAST–to take orders and process payments
Barista/Bartender/Server
At Sara's Table/Chester Creek Cafe
Duluth, Minnesota
05.2023 - 05.2026
- Collaborated with co-workers in order to create an efficient work environment
- Trained other employees regarding opening and closing duties, as well as how to run a coffee bar efficiently
- Prepared espresso and coffee drinks and handled baked goods
- Answered customer questions about the eclectic menu and drinks
Barista
Barnes & Noble Cafe
Duluth, MN
12.2022 - 05.2023
- Provided exceptional service to all guests
- Maintained a clean and welcoming work environment every shift
- Multitasked during high-volume rushes in order to complete orders and keep customers satisfied
Barista
Bearaboo Coffee Escape
Cloquet, Minnesota
05.2021 - 12.2022
- Learned to make various coffee drinks each with special ingredients and instructions
- Maintained strong customer rapport and had multiple "regulars" I knew by name and order
- Handled opening and closing duties such as preparing and counting the cash register and deep cleaning and stocking
Education
Bachelor of Arts - English, Biology, Sustainability
The College of St. Scholastica
Duluth05-2024
Skills
- Time management
- Menu knowledge
- Multi-table management
- Beverage preparation
- Cash handling
- Effective communication
- Problem solving
- Team collaboration
- Attention to detail
- Stress management
- Multitasking and organization
Timeline
Server/Bartender
Streetcar Kitchen And Pub
05.2026 - Current
Barista/Bartender/Server
At Sara's Table/Chester Creek Cafe
05.2023 - 05.2026
Barista
Barnes & Noble Cafe
12.2022 - 05.2023
Barista
Bearaboo Coffee Escape
05.2021 - 12.2022
Bachelor of Arts - English, Biology, Sustainability
The College of St. Scholastica