Sophie Roush
Janesville,WI
Summary
Detail-oriented professional with a background in procedure scheduling and customer service. Experienced in coordinating surgeon, patient, and facility calendars while supporting efficient case flow. Brings strong Excel, time management, and problem-solving skills to organized, accurate work.
Overview
3
3
years of professional experience
Work History
Surgery Scheduler
SSM Health St. Mary's Hospital
Madison, WI
12.2024 - Current
- - Coordinated procedure scheduling across surgeon, patient, and operating room calendars to ensure organized booking workflows.
- - Collaborated with operating facilities to schedule procedures for surgeons and optimize case flow.
- - Cultivated productive relationships with physicians, supervisors, and colleagues to enhance daily coordination.
- - Provided high-quality customer service during interactions with internal and external customers.
Grocery Bagger
Woodmans Food Markets
Janesville, Wisconsin
07.2023 - 05.2024
- Greeted customers and efficiently bagged groceries, ensuring satisfaction during checkout.
- Provided friendly service to customers and answered checkout questions, enhancing their shopping experience.
- Kept checkout areas clean, organized, and ready for Woodmans shoppers.
- Assisted customers with delivery of orders to vehicles, fostering a positive and helpful atmosphere.
- Assisted in stocking shelves and organizing displays of products.
Education
High School Diploma -
Parker High School
Janesville, WI05-2024
Skills
- Scheduling coordination
- Workflow optimization
- Microsoft Excel
- Time management
- Problem solving
- Customer service
- Clear communication
- Attention to detail
Timeline
Surgery Scheduler
SSM Health St. Mary's Hospital
12.2024 - Current
Grocery Bagger
Woodmans Food Markets
07.2023 - 05.2024
High School Diploma -
Parker High School