Sophie Shaver
Conway,AR
Summary
Proven multitasker and team collaborator, excelled at Walk-On's Bistreaux & Bar by enhancing customer satisfaction through effective management of high-pressure situations and ensuring prompt, friendly service. Demonstrated exceptional customer service and time management skills, significantly improving guest experiences without compromising efficiency.
Overview
1
1
year of professional experience
Work History
Host
Walk-On's Bistreaux & Bar
05.2024 - Current
- Handled busy rushed/wait time situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Conway High School
Conway ArSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host
Walk-On's Bistreaux & Bar
05.2024 - Current
Conway High School
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