Sophie Siegel
Sioux Falls
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Minnehaha Country Club, Pool
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Concession Stand Lead
Scheels Arena
01.2020 - 05.2023
- Balanced workload requirements during peak hours or high-volume events for optimal productivity from the team members.
- Collaborated with event organizers to plan menu offerings tailored to specific occasions or audience preferences.
- Upheld consistent brand standards across all aspects of the concession stand operation including presentation style of products offered and uniform dress codes.
- Maintained a clean and organized concession stand environment through diligent attention to hygiene standards and food safety regulations.
Education
Bachelor of Science - Nursing
Minnesota State University, Mankato
Mankato, MN05-2027
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Team building
- Strategic thinking
- Scheduling and planning
- Customer service and satisfaction
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- ServSafe Food Handler's Certification
Timeline
Assistant Manager
Minnehaha Country Club, Pool
03.2023 - Current
Concession Stand Lead
Scheels Arena
01.2020 - 05.2023
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- ServSafe Food Handler's Certification
Bachelor of Science - Nursing
Minnesota State University, Mankato
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