Sophie Wemmell
Vernon
Summary
Experienced banking professional seeking an opportunity to grow in the banking industry. Proficient in accurate cash handling, balancing the branch, teller cash boxes, ATM and vault.
Ability to identify member needs and cross sell relevant services and products.
Overview
3
3
years of professional experience
Work History
Teller
Hartford Federal Credit Union
10.2022 - Current
- I've been in banking since 2022 and have moved from an introductory level to being in strong consideration for a head teller role.
- Always greet members with a positive attitude
- Assist members with various tasks such as teller transactions, disputes, debit card issues, online banking, check orders, etc.
- Audit teller drawers, vault and ATM monthly
- Handle all branch logs and inventory
- Hit weekly cross-sell goals
- Keep track of all cross sells within my branch weekly and quarterly
- Prepare out going cash shipments and verify incoming cash shipments
- Weekly reconciliation of ATM
- Manage weekly report of all negative accounts in attempt to collect funds
- Prepare uncollectible negative accounts for charge off on a weekly basis
- Trained incoming teller on member service standards, and operating system
Cashier/Hostess
Reins Deli
10.2021 - 12.2022
- Worked the cash register in a fast-paced restaurant
- Handled cash from customers with speed and accuracy
- Recommended and sold under the glass food products to customers
- Handled customer complaints efficiently to help support the restaurants high rating in the community
Education
High School Diploma -
Rockville High School
Vernon, CT 0606606-2022
Skills
- Cash handling
- Customer service
- Cross selling
- Professionalism
- Attention to detail
- Ability to train others
- Maintain confidentiality
Timeline
Teller
Hartford Federal Credit Union
10.2022 - Current
Cashier/Hostess
Reins Deli
10.2021 - 12.2022
High School Diploma -
Rockville High School
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