Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sophie Williams

Skokie,IL

Summary

Dedicated Pharmacy Technician with extensive experience at Walgreens Pharmacy, excelling in medication dispensing and insurance verification. Proven problem-solver with strong team collaboration skills, ensuring patient confidentiality and compliance with healthcare regulations. Recognized for optimizing workflow and enhancing customer satisfaction through exceptional service and attention to detail. Striving for a fulfilling and long career in healthcare, extremely passionate in helping others.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens Pharmacy
Skokie, IL
08.2023 - Current
  • Processed medication orders accurately and efficiently, ensuring timely fulfillment for customers.
  • Assisted pharmacists in preparing prescriptions, maintaining high standards of safety and cleanliness.
  • Managed inventory levels, conducting regular checks to prevent stock shortages or overages.
  • Provided exceptional customer service by answering inquiries and resolving issues promptly
  • Administered vaccinations to patients as needed.
  • Made insurance calls for medication coverage

Cashier

Raising Cane's Restaurants
Morton Grove, IL
05.2023 - 07.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced end-of-shift reports.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new cashiers on operational procedures and best practices.
  • Ensured cleanliness and organization of the cashier station for optimal workflow.
  • Managed inventory levels by restocking supplies as needed during shifts.
  • Collaborated with team members to enhance overall customer experience during peak hours.

Pharmacy Technician

One Point Patient Care
Morton Grove, IL
03.2023 - 04.2023

Compounded and filled prescriptions for end-of-life care.

Pharmacy Technician

Walgreens Pharmacy
Deerfield, IL
12.2021 - 02.2023

Filled prescriptions, made insurance calls, worked drive-thru, assisted customers and assisted the pharmacists in daily tasks

Education

High School Graduate -

Glenbrook North High School
Northbrook

Associates In Arts - Nursing

Oakton Community College
Skokie, IL

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • HIPAA
  • Pharmacy and customer records management
  • Drug inventory control
  • Labeling accuracy
  • Pharmaceutical calculations
  • Processing payments
  • Healthcare regulations
  • Medicare and medicaid process
  • Verifying orders
  • Advanced math skills
  • Manual and automated medication dispensing
  • Compounding techniques

Certification

Certified Pharmacy Technician, certified in vaccinations and cpr

Languages

Russian
Native or Bilingual

Timeline

Pharmacy Technician

Walgreens Pharmacy
08.2023 - Current

Cashier

Raising Cane's Restaurants
05.2023 - 07.2023

Pharmacy Technician

One Point Patient Care
03.2023 - 04.2023

Pharmacy Technician

Walgreens Pharmacy
12.2021 - 02.2023

High School Graduate -

Glenbrook North High School

Associates In Arts - Nursing

Oakton Community College