SORAYA BARKER
Smyrna,GA
Summary
Operations and administrative professional with 10+ years of experience supporting business operations, coordinating schedules, managing client communications, processing invoices, maintaining accurate records, and resolving customer issues. Recognized for staying organized in fast-paced environments while balancing competing priorities with professionalism and attention to detail. Experienced collaborating across departments to keep operations running efficiently and committed to delivering outstanding customer service.
Overview
11
11
years of professional experience
Work History
Record Support Specialist
Taylor-English-Duma LLP
Atlanta, GA
2024.06 - 2024.08
- Managed high volumes of physical and electronic records with exceptional accuracy and confidentiality.
- Coordinated document requests for attorneys and staff, ensuring timely retrieval and delivery.
- Improved filing procedures and maintained detailed tracking logs to support operational efficiency.
- Prepared case files for meetings, depositions, and court proceedings while meeting strict deadlines.
Office Manager
Transportation Atlanta
Atlanta, GA
2018.05 - 2024.03
- Oversaw daily office operations, customer scheduling, correspondence, and administrative workflows.
- Coordinated transportation bookings while communicating with customers and the business owner regarding schedules and service updates.
- Prepared customer invoices, maintained billing records, and tracked customer payments while supporting daily office operations.
- Maintained organized records, implemented office procedures, and supported business operations.
- Recruited and onboarded employees, managed payroll/timekeeping, and resolved workplace issues.
- Balanced multiple priorities while providing responsive customer service and administrative support.
Tax Preparer
First Premier Tax
Atlanta, GA
2014.01 - 2017.04
- Prepared individual and business tax returns while maintaining complete and accurate client documentation.
- Managed client files, correspondence, and database records with a high level of accuracy.
- Educated clients, answered questions, and resolved issues while ensuring compliance.
Education
High School Diploma -
Joseph Wheeler High School
Skills
- Service Coordination
- Customer Support
- Order Processing
- Scheduling
- Client Communication
- Invoice Processing
- Accounts Payable/Receivable
- Data Entry
- Record Management
- Microsoft Office
- Outlook
- Google Workspace
- Problem Solving
- Inventory Coordination
- Administrative Support
- Cross-functional Communication
- Canva
- Document Management Systems
- Office Equipment
Timeline
Record Support Specialist
Taylor-English-Duma LLP
2024.06 - 2024.08
Office Manager
Transportation Atlanta
2018.05 - 2024.03
Tax Preparer
First Premier Tax
2014.01 - 2017.04
High School Diploma -
Joseph Wheeler High School