Dedicated professional with strong customer service skills, adept at ensuring safety and satisfaction in high-pressure environments. Committed to delivering exceptional experiences through teamwork and effective communication.
Overview
3
3
years of professional experience
Work History
Lifeguard
California State Parks
San Diego, California
06.2025 - Current
Monitored beach activities to ensure visitor safety and responded effectively in high-stakes rescue operations during emergencies.
Completed rigorous training program, achieving high standing in medical and physical evaluations.
Monitored swimming areas for safety and compliance with park regulations.
Responded promptly to emergencies, administering first aid and CPR as needed.
Barista/Kitchen Staff
Field Day Coffee
San Luis Obispo, California
08.2025 - 03.2026
Crafted high-quality coffee beverages to enhance customer satisfaction
Engaged with customers to provide exceptional service and recommendations
Created visually appealing food presentations to elevate dining experience
Maintained a clean and efficient workstation throughout my shift
Server
Lure Fish House
San Luis Obispo, California
08.2024 - 07.2025
Created an atmosphere where customers felt welcome and cared for all while managing upward of 10 tables at a time
Promoted the restaurant's ideals to customers to convey the quality of their food and dining experience
Memorized an extensive wine list and complicated food menu to communicate with customers and answer questions promptly
Prepared dishes and oysters before the restaurant opened and ensured my station was clean and eye-catching
Server
Venus Spirits Cocktails and Kitchen
Santa Cruz, California
04.2023 - 08.2024
Served customers from a complicated food and drink menu; cleaned and cleared tables to ensure they were turned quickly
Adapted to and mastered multiple POS systems to ensure orders were accurate and to ensure customers were satisfied
Helped customers understand our in-house spirit distilling process and clarify confusion about spirit types, origin, and processes
Education
Bachelor of Science - Business Marketing
California Polytechnic University, San Luis Obispo
San Luis Obispo, CA
06-2026
Skills
Customer service
Aloha point of sale
Toast point of sale
Square point of sale
Microsoft Suite
Google Suite
Generative AI proficiency
Timeline
Barista/Kitchen Staff
Field Day Coffee
08.2025 - 03.2026
Lifeguard
California State Parks
06.2025 - Current
Server
Lure Fish House
08.2024 - 07.2025
Server
Venus Spirits Cocktails and Kitchen
04.2023 - 08.2024
Bachelor of Science - Business Marketing
California Polytechnic University, San Luis Obispo