Soren Wessman
Plymouth,MN
Summary
Results-oriented Communications major with a history minor from University of Minnesota Duluth. Demonstrated expertise in customer service and conflict resolution. Managed game-day operations as Sports Service Intern, optimizing efficiency and guest satisfaction. Leadership roles in athletics cultivated teamwork and accountability, while involvement in collegiate sales club enhanced knowledge of sales principles and persuasive communication.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Radisson Hotel Group
Duluth, USA
10.2024 - Current
- Assisted customers in identifying and fulfilling their wants and needs.
- Managed creation and modification of reservations to ensure customer satisfaction.
Sport Service Management Intern
Delaware North
Minneapolis, USA
04.2025 - 08.2025
Contributed to positive Target Field gameday atmosphere through event coordination and volunteer engagement.
- Managed upwards of 100 volunteers and employees to ensure smooth operations during events.
- Assisted in coordinating daily operational activities in food service environments.
Customer Service Representative/Driver
Domino’s
Plymouth, USA
04.2022 - 01.2025
- Took orders in-store and over the phone, providing attentive service.
- Assisted customers with orders and inquiries effectively.
Education
BA - Communications
The University of Minnesota Duluth
Duluth, MN05.2026
High School Diploma -
Wayzata High School
Plymouth, MN07.2022
Skills
- Customer service experience
- Strong written and verbal communication
- Sales principles and relationship building
- Conflict resolution
- Teamwork and accountability
- Staff management and oversight
- Communications major
Timeline
Sport Service Management Intern
Delaware North
04.2025 - 08.2025
Guest Service Representative
Radisson Hotel Group
10.2024 - Current
Customer Service Representative/Driver
Domino’s
04.2022 - 01.2025
BA - Communications
The University of Minnesota Duluth
High School Diploma -
Wayzata High School