Sorocaima Salerno
Scottsdale,AZ
Summary
Dynamic leader with a proven track record at Andiamo Pizzeria, elevating brand awareness and fostering client relationships. Leveraged marketing acumen and exceptional communication skills to achieve strategic growth. Excelled as a professional athlete, demonstrating unparalleled dedication and teamwork. Expert in operations management and customer relations, driving success across diverse environments.
Overview
23
23
years of professional experience
Work History
Owner
Andiamo Pizzeria
10.2022 - 01.2025
- Managed day-to-day business operations.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Coaching Assistant
Pro Recco
10.2019 - 08.2022
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Collaborated with head coach to develop and maintain team schedule and practices to enhance preparedness.
Coaching Assistant
San Jose State University
09.2017 - 08.2019
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Promoted good sportsmanship among athletes by modeling appropriate behavior both on and off the field.
General Manager of Food Service
Marriott International, Inc.
10.2010 - 07.2017
- I worked exclusively with Marriott International's JW Marriott brand. I first began as an Assistant General Manager and finished my career as General Manager of Food and Beverage. I was viewed as a "fixer" and transferred to various locations to improve sales and customer service.
- Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Professional Athlete
Club Natacio Catalunya
09.2001 - 07.2010
- For almost ten years, I was a professional water polo player in Barcelona, Spain. I played on a total of three different teams, and I was fortunate enough to have played with and against the best in the world.
- Promoted the importance of sportsmanship, discipline, and teamwork both on and off the field to uphold the reputation of the organization.
Education
Bachelor of Science - Health Education And Health Promotion
Arizona State University
Tempe, AZ09-2025
Bachelor of Business - International Business
University of The Pacific
Stockton, CA07-2001
Skills
- Marketing
- Consulting
- Small business operations
- Verbal and written communication
- Client service
- Operations management
- Customer relations
- Relationship building
- Staff management
- Growth strategy implementation
Accomplishments
- Achieved immense and immediate success with the creation of my own business. Within three months of opening, I created a million-dollar-a-year business. This was all due to a great product but, more importantly, an overwhelmingly positive social media presence
Languages
Spanish
Full Professional
Italian
Full Professional
Timeline
Owner
Andiamo Pizzeria
10.2022 - 01.2025
Coaching Assistant
Pro Recco
10.2019 - 08.2022
Coaching Assistant
San Jose State University
09.2017 - 08.2019
General Manager of Food Service
Marriott International, Inc.
10.2010 - 07.2017
Professional Athlete
Club Natacio Catalunya
09.2001 - 07.2010
Bachelor of Science - Health Education And Health Promotion
Arizona State University
Bachelor of Business - International Business
University of The Pacific
Similar Profiles
Walter PiskorWalter Piskor
Line Cook at Andiamo Italia RistoranteLine Cook at Andiamo Italia Ristorante
Malek AissaMalek Aissa
Pizzaiolo at Andiamo OsteriaPizzaiolo at Andiamo Osteria
Arianna PerfettoArianna Perfetto
Server at Andiamo RestaurantServer at Andiamo Restaurant