
Results-oriented National Operations Manager with a background in Customer Service, adept at streamlining processes to enhance productivity and efficiency. Skilled in leadership, strategic planning, and problem-solving. Excel in communication, teamwork, and adaptability, ensuring operational excellence and superior customer service across national platforms. professional with strong background guiding daily operations, customer service and Human Resources initiatives. Led team of employees by training on procedures, customer service, and selling skills. Employed loss prevention tactics such as securing high-shrink items and training employees to identify theft. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.