Joshua Arevalo
Greenbelt,MD
Summary
Adept in customer service and care, I excelled at a previous position by swiftly addressing inquiries and enhancing satisfaction levels. My expertise in client relations and a profound understanding of customer service metrics led to a significant improvement in quality standards. With a blend of hard skills in Window Customer Service and soft skills in dispute resolution, I consistently provided exceptional experiences, fostering loyalty and satisfaction.
Overview
3
3
years of professional experience
Work History
Costumer Service
McDonald's
02.2021 - Current
- Delivered outstanding customer service by addressing inquiries promptly and courteously.
- Verified and improved quality standards by analyzing customer service metrics.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Provided exceptional customer service, resolving disputes promptly and professionally.
- Provided exceptional customer service for ideal experiences.
Skills
- Customer service and care
- Window Customer Service
- Client Relations and Customer Service
- Bilingual
- Reliable Customer Service
- Reliable worker
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Costumer Service
McDonald's
02.2021 - Current