Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Languages
References
Timeline
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Sadik Osman

Sadik Osman

Minneapolis,MN

Summary

Dynamic customer service professional with a strong work ethic and effective communication skills, honed at Walgreens. Proven ability to resolve conflicts and enhance customer satisfaction while handling cash transactions. Recognized for delivering efficient service and maintaining a positive attitude in fast-paced environments. Quick learner committed to team success and operational excellence. Looking for new opportunities.

Overview

5
5

Years of Valid Drivers License

1
1

Food handler certification

Work History

Customer Service Associate

Walgreens
Coon Rapids, MN
12.2024 - Current
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Cart Attendant (Seasonal)

Target
Renton, WA
11.2021 - 01.2022
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Organized carts in the bay after returning from the parking lot.
  • Performed routine cleaning.

Crew Member

McDonald's
Maple Valley, US
07.2021 - 10.2021
  • Provided customer service, prepared food, and maintained a clean workspace while developing teamwork and multitasking skills in a fast-paced environment

CCK Parcel

Fred Meyer
Renton, US
03.2021 - 06.2021
  • Handled parcels, assisted customers, and ensured organization while building efficiency and attention to detail in dynamic environments such as inside/outside along with various weather

Education

High School Diploma -

Albert Talley High School
Seattle, WA
06.2024

Skills

  • Critical Thinking
  • Team working skills
  • Strong work ethic
  • Quick learner
  • Cash handling
  • Customer service
  • Positive attitude in workspace
  • Conflict resolution
  • Effective communication
  • Point of sale systems

Certification

  • Food Handler Certification
  • Driver's License

Personal Information

I started working as a teenager and, with my family’s financial support, took a break to focus on my education. I graduated in 2025 and am now seeking new experiences.

Authorized To Work: US for any employer

Affiliations

  • Love to Play sports ( mainly soccer) + working out
  • Love Music
  • Nature person

Languages

English
Full Professional
Somali
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Associate

Walgreens
12.2024 - Current

Cart Attendant (Seasonal)

Target
11.2021 - 01.2022

Crew Member

McDonald's
07.2021 - 10.2021

CCK Parcel

Fred Meyer
03.2021 - 06.2021

High School Diploma -

Albert Talley High School
Sadik Osman