Soudeh Saneei
Novi,MI
Summary
Energetic and punctual professional with a strong work ethic, committed to delivering high-quality service in fast-paced environments. Known for excellent communication, teamwork, and a passion for continuous learning and professional growth. Highly motivated, adaptable, and skilled at taking on new challenges and working independently.
Overview
5
5
years of professional experience
Work History
Behavior Technician
MetroEHS
Plymouth, MI
03.2026 - Current
- Implemented behavior intervention plans to enhance client engagement and learning outcomes.
- Conducted sessions in various settings to generalize skills across environments effectively.
- Documented client interactions and progress accurately in electronic health records systems.
Restaurant Hostess
The Cheesecake Factory
Novi, MI
07.2023 - Current
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Front Desk Receptionist
Powerhousegym
Novi, MI
02.2022 - 03.2023
- Explained policies and procedures to visitors.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Greeted visitors to provide information and direct to appropriate personnel.
Brand Representative
Hollister
Novi, MI
11.2021 - 02.2022
- Maintained professionalism and efficiency while working closely with leadership.
- Taught customers how to personalize experiences with products and obtain maximum benefit.
- Introduced sales, promotions, and other brand initiatives to gain customer loyalty.
Education
Master of Arts - Clinical Mental Health Counseling
Wayne State University
Detroit, MI05.2027
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI12.2023
High School Diploma -
Novi High School
Novi06.2018
Associate's Degree - General Studies
Schoolcraft College
Livonia, MI04.2021
Skills
- Handling complaints
- Conflict resolution
- Problem-solving
- Goal oriented
- Communication skills
- Organization skills
Accomplishments
- Earned a couple scholarships after finishing community college
- Joined a leadership program to help coordinate events at my school, while helping newer students around campus
- Was given a shout out at work through an email from management for being a one of a kind employee
Affiliations
- Joined a Legacy Leaders program to help students get involved, while also helping the newer students locate their classes.
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Behavior Technician
MetroEHS
03.2026 - Current
Restaurant Hostess
The Cheesecake Factory
07.2023 - Current
Front Desk Receptionist
Powerhousegym
02.2022 - 03.2023
Brand Representative
Hollister
11.2021 - 02.2022
Bachelor of Arts - Psychology
Wayne State University
High School Diploma -
Novi High School
Master of Arts - Clinical Mental Health Counseling
Wayne State University
Associate's Degree - General Studies
Schoolcraft College